A Journey of Growth and Innovation
Highlands Quality Climate Control has become a household name in the heating and cooling industry, but our story begins with humble roots. Founded in 1978 by John and Mary Highland, our company started as a small, family-owned business operating out of a garage in the suburbs of Chicago.
The Early Years
In the beginning, Highlands Quality Climate Control focused primarily on residential AC repair services. John, a skilled technician with years of experience, handled all the service calls himself, while Mary managed the office and scheduled appointments. Their dedication to quality work and customer satisfaction quickly earned them a loyal client base.
Expansion and Growth
As word spread about the exceptional service provided by Highlands Quality Climate Control, the demand for their expertise grew. By the mid-1980s, the company had expanded its services to include:
- HVAC installation
- Commercial climate control solutions
- Preventive maintenance programs
- Energy-efficient system upgrades
This growth necessitated a move to a larger facility and the hiring of additional technicians and support staff.
Embracing Technology
In the 1990s, Highlands Quality Climate Control recognized the importance of staying ahead of the curve in terms of technology. The company invested heavily in training its technicians on the latest HVAC systems and energy-efficient technologies. This commitment to innovation helped solidify our position as industry leaders.
Community Involvement
Throughout our history, Highlands Quality Climate Control has remained committed to giving back to the community. We’ve participated in numerous charitable initiatives, including providing free HVAC services to low-income families and sponsoring local youth sports teams.
Looking to the Future
Today, Highlands Quality Climate Control continues to thrive under the leadership of the second generation of the Highland family. We’ve expanded our service area to cover the entire Chicago metropolitan region and have plans for further growth in the coming years.
As we look to the future, we remain committed to the values that have guided us from the beginning: quality workmanship, exceptional customer service, and a dedication to innovation in climate control solutions.